Shipping policy
Shipping & Production Policy
All of our jewelry is made to order with care.
Production Time
Our standard production time is 3–5 business days.
During peak seasons, production may take slightly longer.
Production time does not include shipping time.
Shipping Time
Estimated delivery time after shipment:
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Canada: 7–12 business days
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United States: 7–12 business days
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Europe: 7–15 business days
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International: 10–20 business days
These are estimates only and not guaranteed.
Need It by a Specific Date?
If you need your order for a special occasion (birthday, anniversary, graduation, or other event), we recommend ordering in advance.
We cannot guarantee delivery by a specific date due to shipping carrier delays or customs processing.
Shipping Delays
Once shipped, delivery is handled by the carrier.
We are not responsible for delays caused by:
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Customs
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Weather
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Carrier delays
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Logistics disruptions
Address Errors
Please ensure your shipping address is correct.
We are not responsible for lost packages due to incorrect addresses provided by customers.
Customs & Duties
International customers are responsible for any customs fees or import taxes.