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Shipping policy

Shipping & Production Policy

At Armila Jewelry, every piece is handcrafted and made to order with love.

1. Production Time

  • Standard Processing: 3–5 business days before dispatch.

  • Please note: Production times may be slightly extended during peak holiday seasons. Production time is separate from shipping time.

2. Always Free Shipping We are proud to offer 100% Free Shipping on all orders—no minimum purchase required.

  • Tracking Included: Once your order ships, you’ll automatically receive a confirmation email with a tracking number.

  • Global Delivery: We ship to eligible destinations worldwide.

3. Estimated Delivery Times Your total estimated time to receive your package is Production Time (3–5 days) + Shipping Time.

Once dispatched, estimated delivery windows are as follows:

  • Canada: 7–12 business days

  • United States: 7–12 business days

  • Europe: 7–15 business days

  • Rest of the World: 10–20 business days

(Please note: Delivery timelines are estimates provided by shipping carriers and are not strictly guaranteed.)

4. Ordering for a Special Event? If you’re purchasing for a birthday, anniversary, or holiday, we strongly recommend placing your order as early as possible. While we craft and dispatch your items quickly, we cannot guarantee exact arrival dates due to potential carrier delays or customs checks.

5. Shipping Delays & Address Errors

  • Carrier Delays: Once your package leaves our studio, delivery is managed by the carrier. We are not liable for delays caused by customs processing, severe weather, or carrier disruptions.

  • Address Accuracy: Please double-check your shipping address at checkout. We cannot be held responsible for lost or misdelivered packages resulting from inaccurate address details.

6. Customs, Duties & Taxes International orders may be subject to import taxes, duties, or customs fees levied by the destination country. These charges are the recipient's responsibility.

Need Assistance?

Have a question about your order or tracking? Reach out to our team at jewelry@armila.ca—we’re always happy to help!