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Customization Policy & Guidelines

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Important Information

Because our personalized and custom jewelry is handcrafted specifically to your unique specifications, all custom orders are final once production begins and cannot be canceled, exchanged, or refunded.

To ensure your custom piece arrives exactly as envisioned, please double-check the following details before completing your order:

  • Ring Size & Dimensions
  • Custom Engraving Details (spelling, dates, and capitalization)
  • Selected Materials & Finishes
  • Gemstone Specifications
  • Shipping Address & Contact Info

Note: Modifications or remake costs resulting from incorrect customer-provided details will be the buyer's responsibility. If you need to make changes, please contact our support team immediately within 2 hours of placing your order.

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