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We cherish every piece of jewelry and hope it will accompany you for a long time.

To ensure your wearing experience, we provide warranty and after-sales service for all purchased jewelry products. Please read the following warranty policy carefully before purchasing.

Warranty Scope

From the date of receipt of the goods, under normal wear conditions, we will provide corresponding warranty services for the following non-human-caused quality problems:
Loose settings
Faulty hardware accessories such as clasps and earring posts
Breakage or detachment not caused by human error
Craftsmanship quality problems
Structural damage under normal use
We will provide the following based on the actual situation:
Free repair
Parts replacement
Craftsmanship repair

Not Covered by Free Warranty

The following situations are not covered by the free warranty:
Human-caused damage
Scratches, wear, oxidation, and other normal signs of use
Damage caused by collision, pulling, or squeezing
Corrosion or fading caused by contact with chemicals
Unauthorized modification, repair, or secondary processing
Loss of jewelry or gemstones
Outside the warranty period
Natural gemstones, pearls, and other materials have natural textures and color variations, which are natural characteristics and not quality issues.

Free Warranty Period

Different products enjoy different warranty periods (subject to adjustment according to actual situation):
Product Type Warranty Period Silver Jewelry Series 6 months K Gold/Yellow Gold Series 12 months Diamond and Haute Couture Series 12 months
Lifetime after-sales maintenance and paid repair services are provided.

Repair Process

To apply for warranty service, please contact customer service and provide:
Order number
Product photo or video
Problem description
After customer service confirmation, we will assist you in arranging the repair process.

Please Note:

Shipping costs for non-quality issues are the responsibility of the customer.
Repairs outside the warranty scope will be charged according to the actual situation.
Customized products may have slightly longer repair cycles.
VI. Contact Us
For after-sales support, please contact us through the following methods:
Email:online.armila@gmail.com
Phone:+1 6047246998
Working Hours: Monday to Friday 10:00–18:00
We are committed to providing you with a long-term, worry-free jewelry wearing experience.